Today's fire service requires excellence on all fronts. Your department expects efficiency regarding training, record keeping, agency compliance, and safety. The citizens expect effectiveness in delivering all-hazard services to mitigate emergencies. Both demands are equally important—hence, the TIGHTROPE. This class is an interactive experience that will teach practices to help master the balance between efficiency and effectiveness. Takeaways from this class will provide participants with actionable resources to be the complete leaders your agency and community need.