In the modern fire service, where nothing is constant except change, one thing must remain paramount: the ability for leaders to connect with and inspire the people in their charge. No matter your level or role in the organization, it is imperative that expectations and goals are clear if the team is to succeed. Getting team members to pull toward a common goal is a key component in successful operations. This class gives students the tools to create a pact that is applicable to all levels of the organization.