In this presentation we will explore the transformative impact of Geographic Information Systems (GIS) in the fire and EMS service, highlighting how cutting-edge technology is enhancing operational efficiency and response capabilities. We will delve into the integration of AI assistants and AI-embedded features within applications, showcasing how these innovations are revolutionizing decision-making processes and situational awareness for emergency responders. We will provide an in-depth overview of SARCOP, FEMA and NAPSG’s comprehensive solution for search and rescue operations. Attendees will learn how GIS technology is being leveraged to improve coordination, resource allocation, and real-time tracking during critical search and rescue missions. Join us to discover how Esri is leading the way in utilizing GIS and AI to create safer, more effective fire and EMS services, and to gain valuable insights into the future of emergency response technology.