Attendees will get an in-depth look at the three pillars of organizational success. This workshop will cover the value of understanding intellectual intelligence, emotional intelligence, and interpersonal dynamics. It will discuss “the why” of functional and dysfunctional workplace cultures and explain the benefits of truly knowing your personnel. Each attendee will get a fire service proven mentoring model on how to develop high-performance teams; learn how to engage and motivate the newest generation of firefighters; and provide an internal mentoring program that drives, motivates, and develops the next generation of fire service leaders on day one of their careers.